The database of buyers of the Chinese manufacturer of electric vehicles fell into the hands of unknown people who demanded from the company $ 2.25 million in compensation in cryptocurrency for non-disclosure of confidential information.
NIO confirmed the incident with blackmail by hackers and reported that the attackers are demanding a ransom in bitcoins. The company says that the attackers managed to get access to the data until August 2021, which the staff "deeply regrets and does everything possible to support their users."
The company issued a statement related to the incident, provided a special hotline and an email address to respond to customer requests about the data leak. The company has also taken responsibility for the losses that users may incur in connection with the leak.
In a statement, NIO said that the company sought the help of government authorities to investigate the incident and took measures to reduce potential damage.
In November, a large Canadian crypto exchange Coinsquare informed users about a "data incident" during which "an unauthorized third party gained access to a client database containing personal information." The exchange assured customers that all users' assets are safe, and the attackers did not have time to use the stolen data
